We’re using a web-based platform called Crowdcast for our Wednesday evening and Saturday morning interactive broadcasts.
REGISTERING FOR A CROWDCAST EVENT
- Navigate to the Crowdcast link – Event Links will come via email from Hero’s Journey Foundation, and can also be found on the “Session Dates” page: http://ensemblehero.org/datestimes/
- Click the ‘Save my spot’ button to register.
- Next, you will be prompted to sign in or register. If you are new to Crowdcast, you can signup with your email or social login.
- Once you are logged in, you will see all of your joined events in the dashboard.
- An email will be sent to confirm your registration, along with the option to add the event to your calendar.
![](http://ensemblehero.org/wp-content/uploads/2017/10/computer2502.jpg)
Using Crowdcast For The First Time
We want to make sure everyone is ready to join the live interactive conversation.
Here’s a quick checklist to make sure you are ready to go live:
- Join from a compatible browser (Chrome or Firefox) and device (full list here).
- If you’re screen sharing, use Chrome and download the screen share extension here.
- Use headphones. This will help eliminate echo and feedback.
- Make sure you have a strong internet connection with an upload speed of at least 5Mbps (test here)
- Make sure you pass the tests in the Crowdcast setup checklist to test your network firewall and ensure your mic & camera are connected.
![](http://ensemblehero.org/wp-content/uploads/2017/10/computer250.jpg)
Problem Solving
If you get stuck using Crowdcast, you can always open another browser tab to our “Tech Support Chat” https://tlk.io/awakeningthehero to chat with Anna Noack one on one. The Tech Support Chat is always open during the live broadcasts!
Something to remember – most of the time refreshing the browser is the easiest and fastest way to resolve a simple tech issue like a frozen screen or an audio delay! (Sometimes things get a little scrambled, this is always the thing we’ll ask you to do first!)
The Crowdcast Set Up Page is a handy page with links for testing your internet speed, microphone and video, and to make sure there are no firewalls preventing you from experiencing the broadcast clearly. https://www.crowdcast.io/setup